🏭 Industrial Era Outputs To Successful Outcomes — it’s Not Rocket Science! 🚀

You may have seen the recent posts discussing the difference between inside-out (industrial era) and Outside-In (Customer Age) thinking and practice. At the heart of the difference is the contrast between Outputs and Outcomes.

In the Industrial Age Outputs were king in the form of cars made, factories built, pizzas delivered, and so on. It was simply…