FIVE significant CX Challenges and the emerging Next Practices (Part 1)

The BP Groups 30th Annual Survey focuses specifically on developing challenges facing the adoption of Customer Experience and Customer-Centric practices.

3 min readJul 21, 2021

--

The survey contributors are senior people Accredited in Customer Experience for a minimum of two years and the questions asked through 2020 and 2021 (during the…

stowers

Written by stowers

Global Rover, Customer Advocate, Silvered and Wise. Join my Weird, Wild and Wacky World Loves to help individuals and organizations get well

Help
Status
About
Careers
Blog
Privacy
Terms
Text to speech
Teams